Administrative and support services
6091 Winegard rd Orlando,fl,32809
Bilingual customer services retail and office support professional offering versatile working skills. Accomplished management professional with over 20-year's experience in directing customer service sales an other. I am a strong planners and problem solver who can readily adapt to change, works independently and exceeds expectations.I also am able to handle multiple task and meet tight deadlines without compromising quality. I have supported functions in fast-paced, high volume environments. Excellent communication and interpersonal skills; builds rapport and relationships with the senior management, peers and clientele.
11/21/2005 - 04/12/2012Sears Holdings storeSupervisor Kid’s, Home Fashion, Men’s, Shoes & Find Jewelry Depts.
2004/2005 INSTITUTO DE TECNOLOGIA INDUSTRIAL (INDOTEC)Co-Manager purchases Dept.
1999-2003 Cellular GalleryAdministrative Assistance
1988/1992 PUNTA CANA GROUP-MANAGER PAYMENT ACCOUNT & MANAGER PURCHASE DEPT
2004 promipyme (96hours) auditory intern of system of management of quality, documentation of the system of quality interpretation , calculate of the uncertainty and analytic validation of methodology with the Norm ISO/IEC 17025:1999
1999 DOMINICAN UNIVERSITY O&M : POST-GRADE AUDIT OF SYSTEMS
1996 ARES DATOS:SYSTEM AND TECHNIQUE OF OFFICE, DIGITATIONS COMPUTERIZED ACCOUNTING, WINDOW, EXCEL,WORD & POWER POINT
1987DOMINICAN UN IVERSITY O&M MASTER IN ACCOUNTING AND AUDIT
1984 DOMINICAN LABORATORY OF ACCOUNTING: ACCOUNTING TRAINING
1977 Ives System: English
Ana maria Smart 561-251-4087
Rafael Cordero 407-288-3010