Manger/Operations/Business Development/General

Susan Fray

4769 Cason Cove Drive Apt# 1102                                                                                                      321-460-6959

Orlando, Florida 32811                                                                                                    


Professional Qualifications 

  • Business Development
  • Organizational & Operational Skills
  • Lead Generation & Sales
  • Effective Communications in Diverse


  • ­Recruiting, Mentoring, and Coaching


  • ­Customer Relationship Management
  • Highly Motivated in a Competitive Market
  • Designing Marketing Materials
  • Coordinate Fundraisers and Event Management
  • Public Speaking
  • Independent Consultant & Trainer


Everest University, Orlando, FL                                                                                    January 2012

Bachelor of Science, International Business                                                            

Cum Laude


President of Ambassador Leadership Program                                                                 2007 - 2012                                                                                                           2007 to 2012

Everest University, Orlando, FL


Professional Experience 

NexPay Payment Solutions, Winter Garden Fl

Director of Operations                                                                                                      2013 to Present

  • Monitoring revenue margins and work productivity
    • Oversee Departments of Sales, Customer Service, Administration, Payroll, Human Resources, and Technical Support
    • Supervise contractors hired to perform
    • Determined needs, reducing cost, analyzing areas requiring improvement


Self Employed, Winter Garden, Fl

Contract Processor                                                                                                    2012-2013

  • Provide assistance in order processing, expediting status updates, clerical and data entry responsibilities
  • Forge strong working relationships with key accounts through expertise in identifying specific needs, and delivering appropriate programs and services
  • Develop organizational and operational excellence by upholding company policies and procedures
  • Demonstrate a level of professionalism and communication consistent with the expectations of the position
  • Identify multiple fast pace business organizations to promote sales and marketing services


Full Circle Realty Inc., Orlando, FL                                                                                 2004-2012                                                                                                                                                                                               Licensed Florida Realtor

  • Facilitate professional versatility of services for customers seeking new or pre-owned homes, condos, and vacant land to rent, buy, or sell 
  • Expedited new and pre-owned residential real estate sales, and conducted in home presentations involving communications with numerous agencies and personnel
  • Monitored property listings, interviewed prospective clients, accompanied clients to property site, discussed condition of sale, and prepared real estate contracts


CFI/ Westgate Resorts Ltd, Orlando, FL                                                                                                                                                                                                                   Corporate Sales Manager                                                                                             1996-2004

  • Developed and executed sales; achieved yearly increase in sales 7-10%; dramatically lowered defaulted accounts
  • Managed marketing promotions for new properties, researched the dynamics and target marketed properties; conduct presentations on-site
  • Briefed Directors and CEO's on sales outcomes.
  • Assisted clients with contracts, submitted paperwork to administrative team, completed required follow-up and paperwork related to commission-based sales
  • Launched new departments and committees to bring about structural change for the purpose of increased productivity and employee motivation resulting in raising the level of company net revenue, productivity, and corporate culture
  • Researched and trained new timeshare developments, target markets, and attended professional development seminars, conferences and workshops to ensure the needs of both employers and clients were met
  • ID#: 82290
  • Location: Orlando, FL , 32811

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Internal Business Development Relationship Off...
West Palm Beach, FL Boston Private Financial Holdings
Business Development Representative
Fort Lauderdale, FL AMC Liquidators
Area Business Development Manager
Tampa, FL US Foods Inc.
New Business Development Sales Representative
Miami, FL Milner
Business Development Lead (MindSky)
Tampa, FL Akilah Institute for Women
Business Development Associate II - IAD
Tampa, FL Raymond James