Data entry Clerk

Karlos G. Ayala Conde

407-446-6169

Karlos_ayala_conde@hotmail.com

 

 

 

PROFESSIONAL PROFILE

Proven as highly organized, results and customer oriented with strong interpersonal, communication and analytical skill; adapt as creating innovative methods and systems of sales and training; strongly persuasive with proven client sustainability. Excellent training and coaching ability.  Fully Bilingual (Spanish/English).

 

 

EXPERIENCE

 

Mendez & Perez Radiology                                                          Oct/2010-Oct/2013

 

Billing/Costumer Service: Call Patient to confirm appointment or change the axisting appointment, eligibility patient, Answer call, resolving problem patient, data entry, call insurance plan for annual deductible. Send faxes and emails to the different insurance plans and calls them to confirm. Transfer calls to specific correct person.

 

 

Inmediata health Group Corp                             Oct/2010-July/2012

 

Educational Consultant: Design Strategic Targeting Plans for my territory by means of detailed analyses of electronic Medical Record and Software Web Page & IM Claims. Develop efficient routings in order to cover key physicians within my territory with the right frequency in order to assist the provider with any problem regarding the product in accordance to Company Strategy; maintained open and continuous communication with territory counterparts in order to deliver efficient and synchronized sales efforts to achieve company objectives. 

 

Ancillary Pathology Service                                 Dec/2006-Oct/2010

 

Billing Clerk, Customer Service:  data entry of all medical plans, process the payments electronically and work on accounts denied by the insurance companies.  These included all other administrative duties.           

 

Doral Financial Corp                                              July/2003-Nov/2006

 

Collection Specialist Rapid Kit: Confer with clients/debtors by telephone to determine reasons for overdue payment and to review terms of contract and determine appropriate strategy.  Locate and monitor overdue accounts, using computers and a variety of automated systems.  Negotiate credit extensions when necessary.   Perform various administrative functions for assigned accounts, such as recording address changes and any other crucial information.  Advise clients/debtors of necessary actions and strategies for debt repayment.

 

 

 

Banco Santander de Puerto Rico                                    10/2001-07/2003

 

Customer Service: Handle the setup, service and daily operations of new accounts. Prepare daily reports for management, perform heavy cash handling and reconciliation functions.  Including all other administrative duties related to my position.

 

EDUCATION

 

Bachelors Degree on Communications Program/Advertising    

1995-2000 University of Puerto Rico – Rio Piedras Campus

 

 

Capabilities

 

  • Ability to build rapport, credibility and trust with customers. 
  • Demonstrate capacity to learn. 
  • Work in a team or independently with minimal supervision. 
  • Able to deal with stress associated with the sales career. 
  • Understand the implications of industry trends and pressures on work.  

 

Skills

 

  • Knowledge in MS Office
  • Willing to travel
  • ID#: 81900
  • Location: Orlando, FL , 32808

Don't Be Fooled

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  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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