Data entry Clerk
Karlos G. Ayala Conde
Proven as highly organized, results and customer oriented with strong interpersonal, communication and analytical skill; adapt as creating innovative methods and systems of sales and training; strongly persuasive with proven client sustainability. Excellent training and coaching ability. Fully Bilingual (Spanish/English).
Mendez & Perez Radiology Oct/2010-Oct/2013
Billing/Costumer Service: Call Patient to confirm appointment or change the axisting appointment, eligibility patient, Answer call, resolving problem patient, data entry, call insurance plan for annual deductible. Send faxes and emails to the different insurance plans and calls them to confirm. Transfer calls to specific correct person.
Inmediata health Group Corp Oct/2010-July/2012
Educational Consultant: Design Strategic Targeting Plans for my territory by means of detailed analyses of electronic Medical Record and Software Web Page & IM Claims. Develop efficient routings in order to cover key physicians within my territory with the right frequency in order to assist the provider with any problem regarding the product in accordance to Company Strategy; maintained open and continuous communication with territory counterparts in order to deliver efficient and synchronized sales efforts to achieve company objectives.
Ancillary Pathology Service Dec/2006-Oct/2010
Billing Clerk, Customer Service: data entry of all medical plans, process the payments electronically and work on accounts denied by the insurance companies. These included all other administrative duties.
Doral Financial Corp July/2003-Nov/2006
Collection Specialist Rapid Kit: Confer with clients/debtors by telephone to determine reasons for overdue payment and to review terms of contract and determine appropriate strategy. Locate and monitor overdue accounts, using computers and a variety of automated systems. Negotiate credit extensions when necessary. Perform various administrative functions for assigned accounts, such as recording address changes and any other crucial information. Advise clients/debtors of necessary actions and strategies for debt repayment.
Banco Santander de Puerto Rico 10/2001-07/2003
Customer Service: Handle the setup, service and daily operations of new accounts. Prepare daily reports for management, perform heavy cash handling and reconciliation functions. Including all other administrative duties related to my position.
Bachelors Degree on Communications Program/Advertising
1995-2000 University of Puerto Rico – Rio Piedras Campus
- Ability to build rapport, credibility and trust with customers.
- Demonstrate capacity to learn.
- Work in a team or independently with minimal supervision.
- Able to deal with stress associated with the sales career.
- Understand the implications of industry trends and pressures on work.
- Knowledge in MS Office
- Willing to travel