Executive Administrative Assistant / Operations Manager
Cecilia M. D. Schiffer
220 Baywest Neighbors Circle
Orlando FL 32835
EXECUTIVE ADMINISTRATIVE ASSISTANT / OPERATIONS MANAGER
- Multi-faceted, efficient & reliable administrative professional with 10+ years of experience supporting executives, sales and president to improve internal operations for business.
- Proficient in all of the MS office software and Quick Books.
- Diversified skill sets including administrative support, client relations, writing, account management and operations management.
- Excellent inter-personal, phone and digital communication skills.
- Able to learn and comprehend new systems and methods quickly.
- Ability to set and achieve goals and work under pressure.
- Detailed oriented and skilled in setting priorities.
- Effectively handled positions of major responsibility.
1998 – 2013 Church Street Capital, LLC
Operations Manager / Executive Administrative Assistant
· Assisted President and team of five advisors
· Initiated and completed all incoming transfers of approximately 5 million dollars a month
· Processed paperwork for new accounts, life insurance and annuities
· Coordinated all aspects of seminars, calendar and travel plans for money manager
· Dictated interviews from a radio show with CEOs
· Assisted President in record keeping for other corporate entities, including accounts payable, accounts receivable, and compliance
· Assisted President in meeting branch deadlines
· Processed quarterly billings for managed accounts
· Examined and re-engineered operations and procedures, and developed and implemented new strategies and methods
· Organized resources and established priorities
· Ability to communicate effectively both orally and in writing
· Capacity to meet demanding time goals in a fast pace environment.
· Provided excellent service and customer resolution
· Produced results above and beyond what was expected