Restaurant General Manager

GEORGE M. LOCHEN

6425 Agastia Court #102 

Orlando, FL 32835

stripeyjones5@aol.com 

Mobile (407) 456-0212 Home (407) 674-7683

 

 

 

 

PROFESSIONAL EXPERIENCE:

10/2010 – Present                           PF Chang’s China Bistro                                           Orlando, FL                     

Assistant General Manager                                                                                                   Winter Park, FL

Annual Sales Volume: $6 Million - $6.5 Million /4.4 Million

  • Accountable for development and scheduling of 65 hourly staff members
  • Beverage Cost at 28% which is .5% below budget
  • Labor Cost– top at 7.5% vs. budget of 9%
  • Food Cost consistently at 32%
  • 8.5% sales increase – top 5 in company
  • Guest satisfaction surveys in top box for company units over 95% positive
  • Responsible for implementation of 4 major food and beverage roll-outs

(Reason for looking: Limited growth opportunities for GM position in local market)

 

6/2007 – 7/2009                             Guy Harvey’s                                                             Key West, FL

General Manager

Annual Sales Volume: $6.5- $7 Million

  • P&L accountable for all costs centers and monthly reconciliation
  • Turned restaurant around from negative $100k per month to profitability of over $100k
  • Responsible for overseeing the development of 6 managers & over 60 hourly employees
  • Achieved Retail profitability of 40-45% return on cost of goods    

(Reason for leaving: Recruited to develop new concept as owner operator)

 

5/1999 – 4/2005                             Carrabbas Italian Grill                                              Knoxville, TN

Proprietor

Annual Sales Volume: $3.5 Million - $3.8 Million

  • Received the highest honor for the company with Proprietor of the Year Awards in 2000, 2001 and 2002
  • Regional Training Restaurant for managers / Finishing school for managing partners 2003 and 2004   
  • Developed 5 partners, 11 managers, 9 kitchen managers over my tenure
  • Drove car-side carryout sales to 8% of Net Sales
  • Developed Proprietor Wine List and pushed wine sales percentages to 9.8%
  • Sold more than 150 catering events: executed over 100 offsite charity event fundraisers
  • Lowest turnover among company leaders
  • Personally responsible for marketing, all financials, building up-keep, sales building and motivation of staff

(Reason for leaving: End of Proprietor Contract)

 

Additional Experience:

5/1996 – 5/1999              Regas Restaurant                                                                                    Knoxville, TN

Director of Operations

9/1988 – 5/1996              Grady’s Goodtimes                                                                     Knoxville, TN

District Manager

 

EDUCATION:

BA, Business Administration Northwestern University, Evanston, IL

  • ID#: 78614
  • Location: Orlando, FL , 32835

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