Account Executive, sales, customer serice in Central Florida
Michael L. Gaudette
4130 Player cir. Orlando, FL. 32808
I am looking to advance my professional path in the sales and customer service industry with emphasis on being an asset and a team player. I am a hard and smart worker, quick learner and very professional employee.
Jack of All Blades, Inc. , Titusville, FL Feb. 2009– Dec. 2012
Account Executive for Landscaping and Detailing of Properties
âˆ™ Maintained current Commercial, Residential and Home Owners Associations accounts on a month to month basis.
âˆ™ Promoted business growth on a monthly average of 5-10% increase while promoting the quality of service.
âˆ™ Closely worked with customers to meet their needs and primarily responsible for up selling of service and goods.
âˆ™ Quarterly reports to maintain cost effectiveness and quality control rating of 100%.
Gaudette Wholesale Dealer, Inc., Winter Park, FL Feb. 2003-Jan. 2009
âˆ™ Worked with and for Auto Dealers, as well as in the private sector on a daily basis fulfilling custom orders to direct specifications.
âˆ™ Responsible for Accounts Receivables / Accounts Payables, monthly State Sales Tax forms and Federal tax filings.
âˆ™ Routinely was a key buyer at Local, Specialized Antique and Collectible Auto auctions via in person, via on-line and nationwide forums.
âˆ™ Featured in Barrett Jackson’s Classic Auto Auction on Speed TV in March of 2008.
Vacation Ventures, Inc., Orlando, FL Feb.1998-May 2003
âˆ™ Promoted corporate growth by aggressively pursing new business accounts utilizing new communication technologies and “outside of the box” strategies.
âˆ™ Implemented a paperless vacation fulfillment system which greatly improved end –user satisfaction while providing cost effectiveness to our business customers.
âˆ™ Provided effective customer service to existing accounts and routinely offered advertising incentives in order to maximize their budget.
Anthony & Sylvan Pools, Orlando, FL Oct. 1997-Jan. 1998
Design & Sales Consultant
âˆ™ Provided site inspections and estimates, as well as customized, scaled pool designs to satisfy potential customers’ requirements and budget.
âˆ™ Drafted selected pool design to meet county codes in order to file building permit.
âˆ™ Communicated to subcontractors the exact measurements and materials needed to prevent any overages.
âˆ™ Worked closely with construction on scheduling digs and turnaround times.
âˆ™ Guided customers through the entire construction process, overcoming any problems or concerns that might arise.
âˆ™ Followed up with customers after completion to make sure that their expectations have been met and satisfaction was achieved.
Campground Membership Outlet, Clermont, FL July 1992-June 1995
Inside Sales Representative
âˆ™ Contacted an average of 200 campground membership owners per day via telephone (some walk in traffic) and offered them the option of listing their existing membership for resale.
âˆ™ Attained a closing ratio of 30% and customer satisfaction of 98%.
âˆ™ Closely worked with clients to price membership competitively in order to maximize sales.
âˆ™ Assisted clients with the resolution of various situations that have sometimes occurred between them and the resorts.
Full Sail University, School for the recording Arts
âˆ™ AS Degree in Audio Engineering