Warehouse worker/Customer Service/Call Center
Shanyatta L. Watts
6513 Vernon Street
Orlando, FL US 32818
Cellphone: (850) 483-3027
JOB OBJECTIVE: Seeking positions for new opportunity and growth
HIGHLIGHTS OF QUALIFICATIONS
- Over 4 years in various types of distribution warehouse, forklift Supply and Inventory.
- Self-motivated and able to motivate others with the ability to work efficiently and effectively under pressure.
- Adapt to defining customers requirements and meeting their needs
- Very well organized and able to meet deadlines in difficult and stressful situations
- Processed debit and credit card payments over the phone for billing
10/2012-2/1/2013 Dry Selector H.T Hackney Pensacola, Florida
02/2008-04/21/2011 Production Worker Pegasus Laboratories
11/2007-02/2008 Distribution Clerk Spherion@ (Blockbuster Warehouse), Pensacola, Florida
03/2007-09/2007 Telesales Representative Publisher’ Circulation Fulfillment, Pensacola, Florida
01/2007-04/2007 Material Handler/Inventory Clerk Landrum Staffing@ (General Electric), Pensacola, Florida
10/2006-01/2007 Bag Stacker Altivity Packaging, Cantonment, Florida
08/2002-09/2006 Dry Selector/Forklift Operator/Shipping Clerk Grocery Supply Company, Pensacola, Florida
04/2002-08/2002 Cashier Wal-Mart Super center #3484, Pensacola, Florida
04/2001-02/2002 Customer Service Representative West Teleservices
06/2000-08/2000 Long Distance Operator First Data Corporation Pensacola, Florida
11/1999-11/2000 Cashier/Inventory Bugle Boy Industry, Pensacola, Florida
EDUCATION AND TRAINING
Woodham J. High School graduated May 26, 2000.
Pensacola State College currently enrolled in Medical Degree programs: Sonography (Ultrasound Tech) &
H.T. Hackney dry selector pulling orders per customer order on hand pick right scanner
Pegasus Laboratories fill, and packaged pharmaceutical products as needed
Spherion (Blockbuster Video) Check-in and packaged movies to be sent to customers
Publisher Circulation Cold calls to customer to sell “New York Times” newspaper
Landrum Staffing (GE) Managed the flow of materials, chemicals, replenishing bins, cycle counts, organizing parts, and maintained production. Processed receipts of materials and delivered all incoming UPS, Fed Ex, and DHL Packages.
Altivity Packaging Arranged bags in stacking patterns as needed on pallet
Grocery Supply (GSC) Received training on double and single length pallet jack. As well as forklift license while selecting correct product, palletized correctly, and shrink wrapping load on pallet while maintaining production. Truckload orders were wrote up depending on temperature setting, weight, case count, and cube of the truck.
Wal-Mart Super Center Assisted customers with purchases and helped locate items in store
West Teleservices scheduled technician for field visits, and processed electronic payments for customers.
First Data Corporation processed long distance, collect, third party, calling card, Directory Assistance, national, and international calls.
Bugle Boy Industry Cashier, retail, and inventory training.
HONORS AND AWARDS
Received Employee of the month two times at Grocery Supply