Administrative/Customer Service/Entry Level/Data Entry/Ecommerce
1880 Bonnie Ln
Hoffman Estates, IL 60169
Nicole C. Lee
Utilize my education, strong work ethic, and various work experiences as an asset for a growing company while participating in challenging assignments towards career advancement.
August 2012 - Present Sears Holdings Co. Hoffman Estates, IL
~Create items is internal system and allocate to go live on the site
~Troubleshoot online issues and follow up until solved
~Upload images into system
~Quality Assurance duties that include the following:
~ Reporting duties that include the following:
~Help implement strategies and processes when starting the OBU business with new departments (like the Home or Shoe department for example)
April 2011 March 2012 The Orphan Aurora, IL
~Communicate with Vendors to select the assortment for the current or near future seasons to add to website
~Take selected assortment through addition process which includes the following:
February 2008 to April 2011 The BonTon Store Milwaukee, WI
~Communicate with merchants and Vendors to improve the process of adding new vendor product on the website and to continue to update the current assortments of existing vendors.
~Work with the vendor to get the necessary paperwork signed and turned into the correct department so ensure set up of new vendors.
~Obtain the Vendor’s assortment, images or samples, Set up styles in the internal system, prepare Turn-In sheets and turn in new product to eCommerce team on a weekly basis.
~Track all of my work and follow up with all of the styles that have been turned in to ensure product will go “live” on the site in the designated amount of time.
~Productively interrelated with Drop Ship vendors daily to administer their individual contracts, market initiatives, and engage in relationships to further enhance product offerings.
~Used technology to integrate vendors, suppliers and consumers which allowed a single transaction under all of the BonTon Stores nameplates.
~Maintained Drop Ship/CommerceHub vendor list and recommended prospective vendors to join.
~Coordinated communications and Supply Chain issue resolutions between merchants, private brand, vendors, and freight forwarders to endure on time delivery through a time and action calendar.
~Managed the Global Sourcing Process for items, orders and master contract information.
~Conducted regular touch base meetings with team members to monitor Supply Chain information flow and resolved issues to overcome obstacles in the process.
~Indentified improvements on the sourcing alternatives as they related to new and existing systems or processes which could have improved operational efficiency and made recommendations to Director of Global Sourcing.
University of Wisconsin – Milwaukee Year of Graduation: Dec 2010
REFERENCES AVAILABLE UPON REQUEST
Assists in the preparation of plans for the season
- Supports the Merchant in developing a line plan that represents the Brand and is aligned with the
seasonal merchandise strategy
- Prepares competitive intelligence, customer intimacy, fashion radar and business analysis to
achieve volume and profit goals
- May perform sales, margin, inventory and markdown analysis
- May be responsible for Purchase Order preparation