Prosthetic Representative
A Prosthetic Representative must have analytical ability, social awareness, tact and diplomacy, and effective communication skills. She/he must be able to anticipate the need for action involving the following duties but not limited to:
Authorize and prepare purchase orders involving fabrication or repair of prosthetic devices. Assist with oversight duties including making work assignments, monitoring work flow, providing input on performance, resolving daily workplace issues, and maintaining efficient flow of patient care. Respond to a variety of correspondence i.e. contractors, Home Oxygen program issues, congressional, etc. Assesses and provides technical guidance concerning equipment and benefits to beneficiaries and other health care workers. Develop and monitors quality improvement metrics to ensure the program is functioning in accordance with established guidelines. Interview Veterans and inspects prosthetic equipment/appliances serving as a technical advisor and subject matter expert. Authorizes VBA program benefit payments and reimbursements and responsible for the administration of benefits program. Interprets prescriptions of clinicians to make certain that proper prosthetic devices are selected for, or by, the patient. Assists with quality improvement metrics to ensure the program is functioning in accordance with established guidelines. Work with clinical staff to make recommendations for improvements based on quality improvement reports. Work Schedule:
Monday through Friday, 8:
00 a.m. - 4:
30 p.m. The selectee may be required to work or travel between any of the locations within Corporate Orlando. The selectee may also be required to work various shift on a permanent or temporary basis, based on patient care needs. Financial Disclosure Report:
Not required Functional Statement:
Prosthetic Representative Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements:
United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education. Individual must meet at least one of the requirements below:
Experience. One year of creditable experience that demonstrates:
Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team; OR Education. A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields:
occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree. Experience/Education Combination. Equivalent combinations of experience and education are qualifying. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Preferred
Experience:
Experience in managing PSAS programs, Auto Adaptive, HISA, Clothing Allowance, Home Oxygen Grade Determinations:
GS-5 Prosthetic Representative (Entry Level) Experience. None beyond the basic requirement. GS-7 Prosthetic Representative (Developmental Level) Experience. In addition to the basic requirements, one year of creditable experience equivalent to the GS-5 grade level, directly related to the position to be filled. Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs:
Ability to understand and apply processes, procedures, regulations, and laws as it applies to purchasing and the provision of prosthetic items/services. Ability to coordinate multiple requests for durable medical equipment (DME), including repairs, services, and benefits. Ability to act as a liaison with and work effectively with health care providers, patients, caregivers and vendors to ensure that the most appropriate device and services are received timely. Ability to monitor contractors and vendors for compliance with contract requirements. GS-9 Prosthetic Representative (Developmental level) Experience. In addition to the basic requirements, one year of creditable experience equivalent to the GS-7 grade level, that is directly related to the position to be filled. OR, Education. Education equivalent to two full years of progressively higher level graduate education or Master's or equivalent graduate degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours may include, but is not limited to, any combination from the following fields:
occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:
Knowledge of methods to identify trends and causation factors sufficient to analyze prepared data and gather information to inform and advise management. Ability to organize, prioritize, and monitor actions to ensure timeliness. Ability to understand and articulate the benefits program options available. This includes communicating with patients, caregivers, health care providers and vendors. Ability to apply and educate others about national, VISN, and facility directives, policies, procedures and regulations. Ability to work effectively with a clinical team and provide recommendations for prosthetic devices. GS-11 Prosthetic Representative (Full Performance Level) Experience. In addition to the basic requirements, one year of creditable experience equivalent to the GS-9 grade level, that is directly related to the position to be filled. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:
Ability to work independently to set priorities; delegate tasks; meet multiple deadlines; analyze organizational problems; and develop and implement effective solutions to optimize quality, efficiency, performance, and productivity. Ability to work with a team, to provide technical guidance, plan, organize, and coordinate activities to effectively complete job duties of assignment, such as distributing workload; and monitoring the accuracy, status and progress of work. Ability to communicate tactfully and effectively, both orally and in writing, to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels. Ability to assist in staff development, outcome management, and strategic planning. Ability to act as liaison between staff to resolve informal employee complaints and concerns. Knowledge of rehabilitative treatment goals and strategies that are unique to patients in specialized programs and knowledge of those specific program requirements. References:
VA Handbook 5005/94 Part II Appendix G34 The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-5 to GS-11. Physical Requirements:
Light lifting (under 15 pounds), Light carrying (under 15 pounds), Reaching above shoulder, Use of fingers (8 hours), Both hands required, Walking (4 hours), Standing (2 hours), Knelling (2 hours), Repeated bending (1 hour), Both eyes required, Depth perception, Ability to distinguish basic colors, Hearing (aid permitted)
Estimated Salary: $20 to $28 per hour based on qualifications.
Authorize and prepare purchase orders involving fabrication or repair of prosthetic devices. Assist with oversight duties including making work assignments, monitoring work flow, providing input on performance, resolving daily workplace issues, and maintaining efficient flow of patient care. Respond to a variety of correspondence i.e. contractors, Home Oxygen program issues, congressional, etc. Assesses and provides technical guidance concerning equipment and benefits to beneficiaries and other health care workers. Develop and monitors quality improvement metrics to ensure the program is functioning in accordance with established guidelines. Interview Veterans and inspects prosthetic equipment/appliances serving as a technical advisor and subject matter expert. Authorizes VBA program benefit payments and reimbursements and responsible for the administration of benefits program. Interprets prescriptions of clinicians to make certain that proper prosthetic devices are selected for, or by, the patient. Assists with quality improvement metrics to ensure the program is functioning in accordance with established guidelines. Work with clinical staff to make recommendations for improvements based on quality improvement reports. Work Schedule:
Monday through Friday, 8:
00 a.m. - 4:
30 p.m. The selectee may be required to work or travel between any of the locations within Corporate Orlando. The selectee may also be required to work various shift on a permanent or temporary basis, based on patient care needs. Financial Disclosure Report:
Not required Functional Statement:
Prosthetic Representative Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements:
United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education. Individual must meet at least one of the requirements below:
Experience. One year of creditable experience that demonstrates:
Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team; OR Education. A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields:
occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree. Experience/Education Combination. Equivalent combinations of experience and education are qualifying. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Preferred
Experience:
Experience in managing PSAS programs, Auto Adaptive, HISA, Clothing Allowance, Home Oxygen Grade Determinations:
GS-5 Prosthetic Representative (Entry Level) Experience. None beyond the basic requirement. GS-7 Prosthetic Representative (Developmental Level) Experience. In addition to the basic requirements, one year of creditable experience equivalent to the GS-5 grade level, directly related to the position to be filled. Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs:
Ability to understand and apply processes, procedures, regulations, and laws as it applies to purchasing and the provision of prosthetic items/services. Ability to coordinate multiple requests for durable medical equipment (DME), including repairs, services, and benefits. Ability to act as a liaison with and work effectively with health care providers, patients, caregivers and vendors to ensure that the most appropriate device and services are received timely. Ability to monitor contractors and vendors for compliance with contract requirements. GS-9 Prosthetic Representative (Developmental level) Experience. In addition to the basic requirements, one year of creditable experience equivalent to the GS-7 grade level, that is directly related to the position to be filled. OR, Education. Education equivalent to two full years of progressively higher level graduate education or Master's or equivalent graduate degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours may include, but is not limited to, any combination from the following fields:
occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:
Knowledge of methods to identify trends and causation factors sufficient to analyze prepared data and gather information to inform and advise management. Ability to organize, prioritize, and monitor actions to ensure timeliness. Ability to understand and articulate the benefits program options available. This includes communicating with patients, caregivers, health care providers and vendors. Ability to apply and educate others about national, VISN, and facility directives, policies, procedures and regulations. Ability to work effectively with a clinical team and provide recommendations for prosthetic devices. GS-11 Prosthetic Representative (Full Performance Level) Experience. In addition to the basic requirements, one year of creditable experience equivalent to the GS-9 grade level, that is directly related to the position to be filled. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:
Ability to work independently to set priorities; delegate tasks; meet multiple deadlines; analyze organizational problems; and develop and implement effective solutions to optimize quality, efficiency, performance, and productivity. Ability to work with a team, to provide technical guidance, plan, organize, and coordinate activities to effectively complete job duties of assignment, such as distributing workload; and monitoring the accuracy, status and progress of work. Ability to communicate tactfully and effectively, both orally and in writing, to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels. Ability to assist in staff development, outcome management, and strategic planning. Ability to act as liaison between staff to resolve informal employee complaints and concerns. Knowledge of rehabilitative treatment goals and strategies that are unique to patients in specialized programs and knowledge of those specific program requirements. References:
VA Handbook 5005/94 Part II Appendix G34 The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-5 to GS-11. Physical Requirements:
Light lifting (under 15 pounds), Light carrying (under 15 pounds), Reaching above shoulder, Use of fingers (8 hours), Both hands required, Walking (4 hours), Standing (2 hours), Knelling (2 hours), Repeated bending (1 hour), Both eyes required, Depth perception, Ability to distinguish basic colors, Hearing (aid permitted)
- Department:
0672 Prosthetic Representative - Salary Range:
$34,916 to $83,210 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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