HomeTeam Pest Defense
Overview:
At HomeTeam, we put people first.
We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience to every customer.
Our friendly, warm work environment means great work gets recognized and rewarded.
If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.
Apply in minutes from your mobile phone!
Responsibilities:
There's plenty of perks too! Pay $$ $16/hrNo weekends!Comprehensive benefits package including medical, dental, visionTeleHealth servicesCompany paid life & AD&D insurancePet insurance401(k) plan with company match up to 6%Employee stock purchase planPaid time off and holidaysEmployee discountsTuition reimbursementDependent scholarship awardsAn opportunity to advance within the companyRecognition for a job well doneA friendly work environmentEmployee referral bonusesThe opportunity for professional growth and respect that comes from working for an industry leader As a HomeTeam Customer Service Representative, you can expect to:
Provide positive customer experiences that significantly affect the customer's likelihood to continue to use and buy additional service from HomeTeam Pest Defense.
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.
Provide information to prospects and initiate new serviceAnswer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customersResolving customer problems with invoices and billing questionsConduct telephone conversations with customers about issues surrounding their service in a professional mannerEnter service-related notes in system softwareProvide general marketing information to prospects and customers as requestedConduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directedUpdate notes in system with technician and other employee customer information.
Escalate appropriate inquiries or problems to managers Why HomeTeam? HomeTeam is the #1 pest management company to homebuilders Currently performs more the 2,000,000 services a year The company has exclusive technology with its unique Taexx built-in pest control system during a home's construction Pest Management Industry is growing and is a recession resistant line of businessHomeTeam is financially stable and growing as a subsidiary of Rollins, Inc.
, (NYSE:
ROL), headquartered in Atlanta, GA.
Qualifications:
Minimum Requirements:
Must have 1 year of previous customer service experienceEntry level customer service skill and techniqueBasic / entry level understanding of computersEntry level skill on use of company telephone features and how to use themMust be 18 years or older with a high school diploma or GEDMust successfully pass background and drug screeningPhysical Demands / Working Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodation Job is eligible for hybrid working arrangements after training is completed HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities EmployerAbout the Company:
HomeTeam Pest Defense.
Estimated Salary: $20 to $28 per hour based on qualifications.
At HomeTeam, we put people first.
We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience to every customer.
Our friendly, warm work environment means great work gets recognized and rewarded.
If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.
Apply in minutes from your mobile phone!
Responsibilities:
There's plenty of perks too! Pay $$ $16/hrNo weekends!Comprehensive benefits package including medical, dental, visionTeleHealth servicesCompany paid life & AD&D insurancePet insurance401(k) plan with company match up to 6%Employee stock purchase planPaid time off and holidaysEmployee discountsTuition reimbursementDependent scholarship awardsAn opportunity to advance within the companyRecognition for a job well doneA friendly work environmentEmployee referral bonusesThe opportunity for professional growth and respect that comes from working for an industry leader As a HomeTeam Customer Service Representative, you can expect to:
Provide positive customer experiences that significantly affect the customer's likelihood to continue to use and buy additional service from HomeTeam Pest Defense.
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.
Provide information to prospects and initiate new serviceAnswer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customersResolving customer problems with invoices and billing questionsConduct telephone conversations with customers about issues surrounding their service in a professional mannerEnter service-related notes in system softwareProvide general marketing information to prospects and customers as requestedConduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directedUpdate notes in system with technician and other employee customer information.
Escalate appropriate inquiries or problems to managers Why HomeTeam? HomeTeam is the #1 pest management company to homebuilders Currently performs more the 2,000,000 services a year The company has exclusive technology with its unique Taexx built-in pest control system during a home's construction Pest Management Industry is growing and is a recession resistant line of businessHomeTeam is financially stable and growing as a subsidiary of Rollins, Inc.
, (NYSE:
ROL), headquartered in Atlanta, GA.
Qualifications:
Minimum Requirements:
Must have 1 year of previous customer service experienceEntry level customer service skill and techniqueBasic / entry level understanding of computersEntry level skill on use of company telephone features and how to use themMust be 18 years or older with a high school diploma or GEDMust successfully pass background and drug screeningPhysical Demands / Working Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodation Job is eligible for hybrid working arrangements after training is completed HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities EmployerAbout the Company:
HomeTeam Pest Defense.
Estimated Salary: $20 to $28 per hour based on qualifications.
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