Client Services Program Manager - Applicant - Orlando, FL
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3 Orlando, FL Orlando, FL Full-time Full-time $61,000 - $63,000 a year $61,000 - $63,000 a year As a Canine Companions employee, you'll enjoy knowing that every day you make a difference in the lives of people with disabilities.
You'll give independence and give a dog a job! Canine Companions dedication to our mission is only equaled to our dedication to our employees.
Benefits:
Comprehensive benefit program including employer-paid medical, dental and vision for staff 14 paid holidays, including an Inclusion Holiday 17 paid days off during your first year (Paid time off, PTO), including hours to serve your community Employer matched 403(b) retirement plan Employee assistance plan/wellness programs Diversity, Equity and Inclusion Committee dedicated to ongoing efforts to foster a diverse and inclusive workplace by setting actionable goals and evaluating progress I am so thankful and proud to work for an organization that not only cares about the people it serves, but also for the people it hires to provide the services.
Senior Fundraising Team Member This position supports the applicant, candidate and team training programs and requires the ability to effectively interview people with disabilities, manage a large volume of paperwork, create detailed records, promote, and explain the Canine Companions for Independence program and offer quality customer service.
A typical day as a Client Services Program Manager - Applicant may include:
Coordinate Applicant Program activities with the Program Director to ensure overall program cohesiveness.
Manage the application process.
Duties include:
screening, interviewing and record keeping of all applicants.
Evaluate applicants for appropriateness to program.
Begin relationship evaluation and relationship building process with applicants by gathering applicant data and communications with applicants.
Monitor regional waiting lists for all categories, including Service, Skilled Companion, Facility and Hearing, while striving to maintain appropriate waiting time of approved applicants.
Manage the balance in each wait list category according to designated ranges.
Promote candidate versatility and conduct targeted outreach as appropriate for each category.
Ensure candidates understand the Canine Companions program and its expectations.
Organize and administrate detailed record keeping, including related use of the portal.
Student/Team Training Program:
Responsible for organizing Team Training class preparation and implementation.
Must understand company policies and procedures to:
Invite students to class based on fair and appropriate methods.
Provide all necessary materials for incoming students for Team Training.
Work with campus staff to make all necessary arrangements for Team Training class.
Monitor and oversee running of ADI/Public Access testing during Team Training.
Schedule, oversee and recruit volunteers for Team Training.
EXPECTATIONS:
To be successful in this position:
Must Haves:
High School diploma or equivalent; some post-secondary education as it pertains to the essential job functions preferred.
Able to perform several tasks concurrently, time management and organizational skills.
Able to coordinate, network and motivate staff, volunteers, and clientele.
Able to effectively communicate and assist applicants and maintain confidential information.
Able to complete necessary paperwork and meet deadlines.
Able to perform public speaking with disability awareness and sensitivity.
Familiarity with dog training and animal health Nice to Haves:
Prior experience in high volume project management and customer service Experience working with people with disabilities preferred.
Schedule:
Full-Time Pay:
$61,000 - $63,000 per year The base salary range above represents the range for this position.
Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
The range listed is just one component of total compensation package for employees.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job.
If your experience is close to what you see listed here, please still consider applying.
Diversity of experience and skills combined with passion is a key to innovation and excellence.
Therefore, we encourage people from all backgrounds to apply to our positions.
Please let us know if you require accommodations during the interview process.
Pursuant to local Fair Chance Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Orlando, FL Orlando, FL Full-time Full-time $61,000 - $63,000 a year $61,000 - $63,000 a year As a Canine Companions employee, you'll enjoy knowing that every day you make a difference in the lives of people with disabilities.
You'll give independence and give a dog a job! Canine Companions dedication to our mission is only equaled to our dedication to our employees.
Benefits:
Comprehensive benefit program including employer-paid medical, dental and vision for staff 14 paid holidays, including an Inclusion Holiday 17 paid days off during your first year (Paid time off, PTO), including hours to serve your community Employer matched 403(b) retirement plan Employee assistance plan/wellness programs Diversity, Equity and Inclusion Committee dedicated to ongoing efforts to foster a diverse and inclusive workplace by setting actionable goals and evaluating progress I am so thankful and proud to work for an organization that not only cares about the people it serves, but also for the people it hires to provide the services.
Senior Fundraising Team Member This position supports the applicant, candidate and team training programs and requires the ability to effectively interview people with disabilities, manage a large volume of paperwork, create detailed records, promote, and explain the Canine Companions for Independence program and offer quality customer service.
A typical day as a Client Services Program Manager - Applicant may include:
Coordinate Applicant Program activities with the Program Director to ensure overall program cohesiveness.
Manage the application process.
Duties include:
screening, interviewing and record keeping of all applicants.
Evaluate applicants for appropriateness to program.
Begin relationship evaluation and relationship building process with applicants by gathering applicant data and communications with applicants.
Monitor regional waiting lists for all categories, including Service, Skilled Companion, Facility and Hearing, while striving to maintain appropriate waiting time of approved applicants.
Manage the balance in each wait list category according to designated ranges.
Promote candidate versatility and conduct targeted outreach as appropriate for each category.
Ensure candidates understand the Canine Companions program and its expectations.
Organize and administrate detailed record keeping, including related use of the portal.
Student/Team Training Program:
Responsible for organizing Team Training class preparation and implementation.
Must understand company policies and procedures to:
Invite students to class based on fair and appropriate methods.
Provide all necessary materials for incoming students for Team Training.
Work with campus staff to make all necessary arrangements for Team Training class.
Monitor and oversee running of ADI/Public Access testing during Team Training.
Schedule, oversee and recruit volunteers for Team Training.
EXPECTATIONS:
To be successful in this position:
Must Haves:
High School diploma or equivalent; some post-secondary education as it pertains to the essential job functions preferred.
Able to perform several tasks concurrently, time management and organizational skills.
Able to coordinate, network and motivate staff, volunteers, and clientele.
Able to effectively communicate and assist applicants and maintain confidential information.
Able to complete necessary paperwork and meet deadlines.
Able to perform public speaking with disability awareness and sensitivity.
Familiarity with dog training and animal health Nice to Haves:
Prior experience in high volume project management and customer service Experience working with people with disabilities preferred.
Schedule:
Full-Time Pay:
$61,000 - $63,000 per year The base salary range above represents the range for this position.
Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
The range listed is just one component of total compensation package for employees.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job.
If your experience is close to what you see listed here, please still consider applying.
Diversity of experience and skills combined with passion is a key to innovation and excellence.
Therefore, we encourage people from all backgrounds to apply to our positions.
Please let us know if you require accommodations during the interview process.
Pursuant to local Fair Chance Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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