FAMILY SUPPORT WORKER Customer Service & Call Center - Orlando, FL at Geebo

FAMILY SUPPORT WORKER

3.
5 Orlando, FL Orlando, FL $2,520 a month $2,520 a month 1 day ago 1 day ago 1 day ago Requisition No:
817126 Agency:
Children and Families Working Title:
FAMILY SUPPORT WORKER - 60072731 Pay Plan:
Career Service Position Number:
60072731 Salary:
$1260.
00 Biweekly Posting Closing Date:
11/22/2023 Total Compensation Estimator Tool Assists with transportation needs in Child Protective Investigation, including picking up medical records, transporting of children to placements, scheduling and transporting of children to CPT, interviews and exams and other medical appointments.
This is work conducting detailed research and analysis of confidential data, including abuse reports and background screening information relating to persons involved in or associated with allegations of child abuse or neglect or providing care for such children.
In addition, the work involved gathering, receiving, abstracting and summarizing information and data pertaining to child abuse and neglect investigation and services activities.
Receives Florida Safe Families Network intakes through assignment and performs the preliminary workup for investigations when intakes are received.
Research records and documents to include, but not limited to vital statistics, criminal history checks, address checks, CCIS checks, prior reports, person merge, etc.
Summarizes all records located and inputs information in Florida Safe Families Network case/investigation record.
Ends own assignment and reassigns case to primary investigator.
Services as an assistant to the PA and CPI Supervisor.
This involves complex and varied assignments including child transportation and supervision, data collection, evaluation of information, report development, tracking of assignments, and other related duties such as typing, copying, filing, and with minimal instruction.
Provides supervision for children in the office Accepts FSFN intakes and pulls reports and prior reports, complies and sets up pre-investigation files, assigns intakes per direction of CPI Supervisor.
Compiles and copies packets for shelter and case staffing.
Answers, routes telephone calls and records messages for CPI and unit Supervisors.
Distributes incoming and outgoing mail for the service center as well as Child Protective Investigations.
Serves as a backup to staff, including Staff Administrative Assistant, and Records Technician.
Backup duties include, but are not limited to switchboard coverage, completion of travel reimbursements, maintaining file room, fingerprinting activities and diligent search.
Attend meetings and trainings.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).
Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace.
All employees are subject to reasonable suspicion drug testing in accordance with Section 112.
0455, F.
S.
, Drug-Free Workplace Act.
VETERANS' PREFERENCE.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.
Certain service members may be eligible to receive waivers for postsecondary educational requirements.
Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.
Veterans' Preference documentation requirements are available by clicking here.
All documentation is due by the close of the vacancy announcement.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).
Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace.
All employees are subject to reasonable suspicion drug testing in accordance with Section 112.
0455, F.
S.
, Drug-Free Workplace Act.
VETERANS' PREFERENCE.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.
Certain service members may be eligible to receive waivers for postsecondary educational requirements.
Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.
Veterans' Preference documentation requirements are available by clicking here.
All documentation is due by the close of the vacancy announcement.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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