Technical Support Specialist Customer Service & Call Center - Orlando, FL at Geebo

Technical Support Specialist

Position:
Software Support EngineerLocation:
Orlando, FL/Santa Clara, CA (Hybrid)Duration:
12+months (Possible extension/conversion)Overview:
Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex software, or network issues.
Must Have Skills:
Experience with Web Services (SOAP/REST) Knowledge of networking fundamentals Experience with Scripting/ Programing language like JavaScript/Python/Java Understanding of relational databases concepts like MySQL/SQL Strong troubleshooting experience Good customer skills Nice to Have Skills:
SSO and authentication Email protocols and servers LDAP/Active?Directory Understanding of Email?Troubleshooting Prior SaaS/PaaS industry background Technical Support Specialist Recommended Skills Debugging Java (Programming Language) Java Script (Programming Language) Ldap My Sql Networking Estimated Salary: $20 to $28 per hour based on qualifications.

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