Office Support Assistant Customer Service & Call Center - Orlando, FL at Geebo

Office Support Assistant

Orlando, FL Orlando, FL Full-time Full-time $13.
92 an hour $13.
92 an hour 2 days ago 2 days ago 2 days ago Unleash YOUR Potential With Us As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world's most challenging problems.
No matter what your role is, when you join Knight Nation, you'll play an integral role in pushing us forward to become among the most impactful universities in the country.
You'll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations.
That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck.
We're seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve.
The Opportunity:
UCF's Housing & Residence Life department seeks an Office Support Assistant to join their team! The Office Support Assistant serves as a customer service representative and provides administrative support to a residential community office.
Responsibilities:
Greets and serves as the primary point of contact for community office visitors, students, and staff.
Troubleshoots concerns of residential students and assists with resource referral.
Answers inbound calls for the assigned residential community office.
Coordinates administrative processes within the assigned community office.
Train, supervise, and evaluate part-time student office staff; coordinate HR processes for students employed by the community office, including payroll and time entry.
Maintain records and documentation for office administrative processes.
Orders office supplies and maintains inventory.
Provide administrative support to the Coordinator, Residence Life & Education for the community.
Ensures office technology is in working order and may perform routine troubleshooting, as needed.
Assists with preparation for opening and closing of the residential community.
Organize, inventory, and audit residential keys.
Process student charges for damages in consultation with supervisor and Accounts Receivable.
Other duties as assigned by department and/or supervisory staff.
Minimum
Qualifications:
High School Diploma or equivalent and 0
years of relevant experience.
Preferred
Qualifications:
Previous administrative office experience.
Previous experience in a university environment.
Previous supervision experience.
Previous experience supporting facility operations, including work order tracking and maintenance of keys.
Previous software/database experience (i.
e.
StarRez, Maxient, eRezLife, or Qualtrics).
Additional Application Materials Required:
Along with your application, please include a resume and cover letter.
Are Benefits Important to You? Working at UCF has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program Paid time off, including annual and sick leave and paid holidays Retirement savings options Employee discounts, including tickets to many Orlando attractions Education assistance Flexible work environment And moreFor more benefits information, go to the UCF Employee Benefits page click here.
Who Are We? Founded in 1963 to fuel the region's talent pipeline and support the growing U.
S.
space program, UCF is built to make a better future for our students and society.
It's one of the reasons U.
S.
News & World Report ranks UCF among the nation's top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university.
UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university.
With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region.
In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.
D.
's.
, certificates, and more.
Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.
#LI-ONSITE Department Student Success and Well-Being (SSWB) - Housing & Residence Life Work Schedule Monday-Friday 8:
00am-5:
00pm Type of Appointment Regular Expected Salary $13.
92 to Negotiable Job Posting End Date 08-25-2023-12-00-AM Veteran's Preference:
Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes.
Applicants claiming preference are responsible for providing required documentation by the closing date of the position.
For more information on Veterans' Preference, please visit http:
//hr.
ucf.
edu/files/VeteransPreference.
pdf Equal Employment Opportunity Statement:
As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations.
UCF's Equal Opportunity Statement can be viewed at http:
//www.
oie.
ucf.
edu/documents/PresidentsStatement.
pdf.
As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.
The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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