Guest Room Attendant
Description
Be able to clean guest rooms in an 8 hour work day, up to hotel standards
Recording room status on work assignment sheets
Vacuuming and sweeping carpets and floors
Completes special cleaning projects
Mopping and cleaning floors
Dusting, brushing, polishing and vacuuming furniture
Changing linen and making beds.
, following the hotels environmental program
Checking for damaged and stained linen
Cleaning showers, tubs, sinks and bathroom items
Changing terry linen, following the hotels environmental program
Checking for damaged and stained terry
Dusting and cleaning room decorations, microwaves, refrigerators and structure surfaces (i.
e.
, window sills, vents)
Removing used guest amenities and trash
Replaces all amenities and linens according to hotel standards
Keeps cart and linen closets clean and organized at all times
Reports irregularities such hot-plates, pets, suspicious persons and behavior, unusual items, and activities to Supervisor
Notifies Supervisors of discrepancies such as vacant rooms, etc.
Turns in lost and found items as per hotel standards
Removes Room Service trays from rooms and places in on floor by room entrance
Report engineering issues via synergy by phone system to hotel standards.
Immediately report any broken door locks or safety hazards to management for immediate attention through synergy.
Assists in preparation and deep cleaning of VIP rooms
Cleans spots on walls, clean windows and edges outside guest room.
Follows procedures when entering guest rooms, always keeping the guests need for privacy in mind
Adheres to OSHA regulations and hotel policies and procedures regarding emergencies, safe work practices, and wearing of protective gear as necessary, and chemical bottles properly labeled.
Thorough knowledge of proper cleaning methods for various surfaces
Use proper chemicals when cleaning as described by departments procedures
Thorough knowledge of proper carpet and upholstery care policies and procedures
Performs all duties in a timely and professional manner
Performs a visual inspection before leaving any areas
Follows procedures for issuance and return of room keys, prioritizing of rooms, recordkeeping, and status updates
Demonstrates working knowledge and team effort in accomplishing additional projects as assigned
Follows policies and procedures in preparing for and performing turndown service
Maintains assigned closets and employee areas in accordance with established policies and procedures
Maintains cleanliness and excellent condition of equipment and work area
Call in ready rooms to the Housekeeping Department, enter room status through the phone system.
QUALIFICATIONS/SKILLS
Knowledge of proper chemical handling required
Knowledge of cleaning techniques, requirements and use of equipment required
Must be flexible enough to work any shifts including evenings, weekends and holidays.
Maintains inspection scores above 95% monthly.
Minimum 2 years prior experience in cleaning hotel guest rooms in a hospitality industry preferredFlexible schedule required.
Qualifications Behaviors Preferred
Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done wellEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills File Manager Furnishing Hospitality Industry Housekeeping Personal Protective Equipment Upholstery Estimated Salary: $20 to $28 per hour based on qualifications.
Be able to clean guest rooms in an 8 hour work day, up to hotel standards
Recording room status on work assignment sheets
Vacuuming and sweeping carpets and floors
Completes special cleaning projects
Mopping and cleaning floors
Dusting, brushing, polishing and vacuuming furniture
Changing linen and making beds.
, following the hotels environmental program
Checking for damaged and stained linen
Cleaning showers, tubs, sinks and bathroom items
Changing terry linen, following the hotels environmental program
Checking for damaged and stained terry
Dusting and cleaning room decorations, microwaves, refrigerators and structure surfaces (i.
e.
, window sills, vents)
Removing used guest amenities and trash
Replaces all amenities and linens according to hotel standards
Keeps cart and linen closets clean and organized at all times
Reports irregularities such hot-plates, pets, suspicious persons and behavior, unusual items, and activities to Supervisor
Notifies Supervisors of discrepancies such as vacant rooms, etc.
Turns in lost and found items as per hotel standards
Removes Room Service trays from rooms and places in on floor by room entrance
Report engineering issues via synergy by phone system to hotel standards.
Immediately report any broken door locks or safety hazards to management for immediate attention through synergy.
Assists in preparation and deep cleaning of VIP rooms
Cleans spots on walls, clean windows and edges outside guest room.
Follows procedures when entering guest rooms, always keeping the guests need for privacy in mind
Adheres to OSHA regulations and hotel policies and procedures regarding emergencies, safe work practices, and wearing of protective gear as necessary, and chemical bottles properly labeled.
Thorough knowledge of proper cleaning methods for various surfaces
Use proper chemicals when cleaning as described by departments procedures
Thorough knowledge of proper carpet and upholstery care policies and procedures
Performs all duties in a timely and professional manner
Performs a visual inspection before leaving any areas
Follows procedures for issuance and return of room keys, prioritizing of rooms, recordkeeping, and status updates
Demonstrates working knowledge and team effort in accomplishing additional projects as assigned
Follows policies and procedures in preparing for and performing turndown service
Maintains assigned closets and employee areas in accordance with established policies and procedures
Maintains cleanliness and excellent condition of equipment and work area
Call in ready rooms to the Housekeeping Department, enter room status through the phone system.
QUALIFICATIONS/SKILLS
Knowledge of proper chemical handling required
Knowledge of cleaning techniques, requirements and use of equipment required
Must be flexible enough to work any shifts including evenings, weekends and holidays.
Maintains inspection scores above 95% monthly.
Minimum 2 years prior experience in cleaning hotel guest rooms in a hospitality industry preferredFlexible schedule required.
Qualifications Behaviors Preferred
Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done wellEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills File Manager Furnishing Hospitality Industry Housekeeping Personal Protective Equipment Upholstery Estimated Salary: $20 to $28 per hour based on qualifications.
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