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Patient Food Hosp Attendant

Orlando, FL Orlando, FL Full-time Full-time Estimated:
$25.
7K - $32.
5K a year Estimated:
$25.
7K - $32.
5K a year 4 hours ago 4 hours ago 4 hours ago Position
Summary:
Orlando Health Orlando Regional Medical Center (ORMC) Located on the downtown Orlando campus, Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida area for more than 100 years.
Orlando Health ORMC is the flagship hospital of the Orlando Health system and one of the largest tertiary facilities in the region, offering the most advanced care available for surgical, medical, rehabilitative and emergency care needs, including serving as Central Florida's only Level One Trauma Center.
The hospital provides a comprehensive continuum of care through leading-edge technology and expertise in trauma, heart, vascular, stroke, neuroscience, oncology, surgery and orthopedic care.
This excellence in care has earned the hospital recognition from U.
S.
News & World Report as a Best Hospital in Central Florida and rated high performing in nine adult procedures and conditions.
Thirteen hospital units at Orlando Health ORMC currently hold Beacon Awards for Excellence for exceptional nursing care from the American Association of Critical-Care Nurses, making it one of the highest-earning adult hospitals in the state.
Position Summary The Patient Food Hospitality Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience.
Responsibilities:
Essential Functions Displays excellent communication and customer service skills with patients, nursing staff and visitors.
Responsible for delivery of the proper tray to the correct patient using proper customer service skills.
Functions as an integral part of the Orlando Health team to support the nutritional needs of the patient.
Responsible for arranging trays on delivery cart and logging delivery times.
Logs tray locations and ensures trays are delivered to patients within a reasonable required time.
Responsible for collection of money for guest trays and the logging of money with the diet office.
Other Related Functions Participates in departmental meetings and all related in-services and Performance Improvement activities.
Knowledgeable of Patient Satisfaction goals.
Works consistently to exceed the department's and Orlando Health's objectives by reporting concerns and suggesting creative ideas.
Recognizes priority and protects the patient's right to confidentiality.
Refers patient's concerns to the Food & Nutrition Leadership team or Clinical Nutrition team as needed.
Observes all departmental rules and regulations.
Prepares and maintains workstations for meal service.
Qualifications:
Education/Training Ability to read and recognize similarities and differences between words and between series of numbers.
Ability to write simple correspondence.
Ability to respond to common inquiries or complaints from customers.
Licensure/Certification None.
Experience None.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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