HR Support(Customer Service) Human Resources (HR) - Orlando, FL at Geebo

HR Support(Customer Service)

3.
9 Orlando, FL Orlando, FL Contract Contract $19 - $20 an hour $19 - $20 an hour 21 hours ago 21 hours ago 21 hours ago Here are the job position details for your review:
Job Title:
HR Support (Customer Service) Pay Rate:
$$20/HR Duration:
11 months Location:
Orlando, FL Shift 1:
9:
00 AM - 6:
00 PM Must have/show on Resume :
HR Support about Payroll Preferred Customer service/support We are looking for an HR Support (Customer Service).
This role provides front-line HR support and information to HR, managers, and employees on basic to complex HR topics with an emphasis on payroll.
Tasks will include answering calls, responding to e-mails, listening to requests, retrieving information, relaying responses to customers via phone, fax, or e-mail using the available technology at their disposal, and performing all administrative tasks associated with completion.
The role involves using decision-support tools to answer questions and/or process HR transactions, as well as solving problems that are sometimes unstructured and that may require reliance on conceptual thinking.
In addition, a broad knowledge of client products and services would be expected.
Key
Responsibilities:
Answer calls, emails, and inquiries on a variety of HR topics, with a focus on payroll.
Research and retrieve information using company resources and case management systems.
Communicate clearly and concisely with diverse stakeholders via phone, email, and other channels.
Maintain accurate records of all customer interactions and transactions per HR policies.
Apply knowledge of HR procedures to independently solve problems and answer questions.
Proactively identify and propose solutions to improve customer satisfaction and operational efficiency.
Utilize decision-support tools to process HR transactions and analyze data.
Experience:
Typically, these functions refer to 2 to 5 years of relevant experience in an HR support or customer service role.
Excellent communication and interpersonal skills, with the ability to build rapport and trust.
Preferred experience with payroll process and knowledge of HR Policies and procedures.
Strong analytical and problem-solving skills, with the ability to think critically and independently.
Proficient in Microsoft Office Suite and related technologies.
Spanish fluency is preferred.
Job Type:
Contract Salary:
$19.
00 - $20.
00 per hour Expected hours:
40 per week Schedule:
8 hour shift Monday to Friday Ability to Commute:
Orlando, FL 32817 (Required) Ability to Relocate:
Orlando, FL 32817:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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