Training and Development Manager Job - (longwood, florida) Customer Service & Call Center - Orlando, FL at Geebo

Training and Development Manager Job - (longwood, florida)

Job Number:
Business:
GE Capital Business Segment:
Capital :
Retail Finance Posted Position Title:
Training and Development Manager Career Level:
Experienced Function:
Financial Services Operations Function Segment:
Training and Development United States City:
Longwood Postal Code:
Role Summary/Purpose:
:
The Program Manager Training and Development will be responsible for maintaining oversight and management responsibilities for Training Specialists and Customer Experience Service and Sales Coaches.
Essential
Responsibilities:
:
Serve as Trainer of new hire, refresher, process, technical, soft skill, customer service skill , cross:
sell, up:
skill classroom training modules.
:
Manage all logistics related to delivery of training programs for site, including, materials management, communication with participants, tracking of attendance, set up of facility, etc.
:
Incorporate performance interventions to accelerate learning.
:
Maintenance of accurate records pertaining to training classes-pre:
and post:
training documentation, instructor surveys, course evaluations, etc.
:
Uses judgment based on practice and precedence.
Qualifications/Requirements:
:
Bachelor's degr Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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