Institutional child protective investigator
Company Name:
MyFlorida
60072104-51164 2133006 Agency Name: Children and Families
Description:
Working Title: INSTITUTIONAL CHILD PROTECTIVE INVESTIGATOR
Broadband/Class Code: 21-1099-03
Position Number: 60072104-51164919
Annual Salary Range: 39,600.08
Announcement Type: Internal Agency
City: ORLANDO
Facility:
Pay Grade/ Pay Band: BB007
Closing Date: 5/29/2014
The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.
OCCUPATION PROFILE
JOB FAMILY: COMMUNITY AND SOCIAL SERVICES
OCCUPATIONAL GROUP: COUNSELING AND SOCIAL WORK
OCCUPATION: COMMUNITY AND SOCIAL SERVICE SPECIALISTS, ALL OTHER
21-1099
DESCRIPTION
This is work performing in all community, public health and social service specialist occupations not listed separately.
Some positions in this occupation may be responsible for coordinating work and supervising employees.
EXAMPLES OF WORK
Supervises employees by assigning work, reviewing progress and assessing performance.
Counsels clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.
Counsels family members to assist in understanding, dealing with, and supporting client or patient.
Interviews clients, reviews records, and confers with other professionals to evaluate mental or physical condition of client or patient.
Formulates or coordinates program plan for treatment, care, and rehabilitation of client or patient, based on social work experience and knowledge.
Monitors, evaluates, and records client progress according to measurable goals described in treatment and care plan.
Modifies treatment plan to comply with changes in client''s status.
Refers patient, client, or family to community resources to assist in recovery from mental or physical illness.
Intervenes as advocate for client or patient to resolve emergency problems in crisis situation.
Plans and conducts programs to prevent substance abuse or improve counseling services.
Plans and conducts programs to improve health.
Supervises and directs other workers providing services to client or patient.
Develops and prepares program manuals, policies, procedures, standards, and rules.
Analyzes data to measure the effectiveness of programs.
Develops methods to implement and administer policies, procedures, and program activities.
Develops monitoring, compliance reviews and/or quality assurance techniques for measuring the quality of service delivery to insure maximum efficiency.
Identifies improvements and adjustments needed to insure program effectiveness and efficiency.
EXAMPLES OF JOB CHARACTERISTICS
Provide Consultation and Advice to Others
Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.
Making Decisions and Solving Problems
Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
Assisting and Caring for Others
Providing assistance or personal care to others.
Establishing and Maintaining Relationships
Developing constructive and cooperative working relationships with others.
Judging Qualities of Things, Services, And/or People
Making judgments about or assessing the value, importance, or quality of things or people.
Communicating With Persons Outside Organization
Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
Getting Information Needed to Do the Job
Observing, receiving, and otherwise obtaining information from all relevant sources.
Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
Analyzing Data or Information
Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
Monitor Processes, Material, Surroundings
Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.
Identifying Objects, Actions, and Events
Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.
EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES
Social Perceptiveness Being aware of others'' reactions and understanding why they react the way they do
Judgment and Decision Making Weighing the relative costs and benefits of a potential action
Speaking Talking to others to effectively convey information
Service Orientation Actively looking for ways to help people
Active Learning Working with new material or information to grasp its implications
Problem Identification Identifying the nature of problems
Identification of Key Causes Identifying the things that must be changed to achieve a goal
Solution Appraisal Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts
Active Listening Listening to what other people are saying and asking questions as appropriate
Learning Strategies Using multiple approaches when learning or teaching new things
Coordination Adjusting actions in relation to others'' actions
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job
Coordination Adjusting actions in relation to others'' actions
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job
Therapy and Counseling Knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance including alternative treatments, rehabilitation equipment and its proper use, and methods to evaluate treatment effects
Data Analysis Knowledge of methods of compiling, organizing and analyzing data for the purpose of monitoring and evaluating
Psychology Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
Education and Training Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS
EFFECTIVE: 09/09/02
History: 07/01/02
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center ( ). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Pursuant to Chapter 295, Florida Statutes, eligible veterans and spouses of veterans who are Florida residents will receive preference in employment and are encouraged to apply. However, applicants claiming Veterans'' Preference must attach supporting documentation with each application submission that includes character of service (for example, DD Form 214 Member Copy #4) along with documentation as required by Rule 55A-7, Florida Administrative Code. All documentation is due by the closing date of the vacancy announcement. Documentation is based on the type of veteran preference claim. For information on the supporting documentation required, clickhere. ( )
Applicants may fax their supporting documentation to People First at .Estimated Salary: $20 to $28 per hour based on qualifications.
MyFlorida
60072104-51164 2133006 Agency Name: Children and Families
Description:
Working Title: INSTITUTIONAL CHILD PROTECTIVE INVESTIGATOR
Broadband/Class Code: 21-1099-03
Position Number: 60072104-51164919
Annual Salary Range: 39,600.08
Announcement Type: Internal Agency
City: ORLANDO
Facility:
Pay Grade/ Pay Band: BB007
Closing Date: 5/29/2014
The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.
OCCUPATION PROFILE
JOB FAMILY: COMMUNITY AND SOCIAL SERVICES
OCCUPATIONAL GROUP: COUNSELING AND SOCIAL WORK
OCCUPATION: COMMUNITY AND SOCIAL SERVICE SPECIALISTS, ALL OTHER
21-1099
DESCRIPTION
This is work performing in all community, public health and social service specialist occupations not listed separately.
Some positions in this occupation may be responsible for coordinating work and supervising employees.
EXAMPLES OF WORK
Supervises employees by assigning work, reviewing progress and assessing performance.
Counsels clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.
Counsels family members to assist in understanding, dealing with, and supporting client or patient.
Interviews clients, reviews records, and confers with other professionals to evaluate mental or physical condition of client or patient.
Formulates or coordinates program plan for treatment, care, and rehabilitation of client or patient, based on social work experience and knowledge.
Monitors, evaluates, and records client progress according to measurable goals described in treatment and care plan.
Modifies treatment plan to comply with changes in client''s status.
Refers patient, client, or family to community resources to assist in recovery from mental or physical illness.
Intervenes as advocate for client or patient to resolve emergency problems in crisis situation.
Plans and conducts programs to prevent substance abuse or improve counseling services.
Plans and conducts programs to improve health.
Supervises and directs other workers providing services to client or patient.
Develops and prepares program manuals, policies, procedures, standards, and rules.
Analyzes data to measure the effectiveness of programs.
Develops methods to implement and administer policies, procedures, and program activities.
Develops monitoring, compliance reviews and/or quality assurance techniques for measuring the quality of service delivery to insure maximum efficiency.
Identifies improvements and adjustments needed to insure program effectiveness and efficiency.
EXAMPLES OF JOB CHARACTERISTICS
Provide Consultation and Advice to Others
Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.
Making Decisions and Solving Problems
Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
Assisting and Caring for Others
Providing assistance or personal care to others.
Establishing and Maintaining Relationships
Developing constructive and cooperative working relationships with others.
Judging Qualities of Things, Services, And/or People
Making judgments about or assessing the value, importance, or quality of things or people.
Communicating With Persons Outside Organization
Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
Getting Information Needed to Do the Job
Observing, receiving, and otherwise obtaining information from all relevant sources.
Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
Analyzing Data or Information
Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
Monitor Processes, Material, Surroundings
Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.
Identifying Objects, Actions, and Events
Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.
EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES
Social Perceptiveness Being aware of others'' reactions and understanding why they react the way they do
Judgment and Decision Making Weighing the relative costs and benefits of a potential action
Speaking Talking to others to effectively convey information
Service Orientation Actively looking for ways to help people
Active Learning Working with new material or information to grasp its implications
Problem Identification Identifying the nature of problems
Identification of Key Causes Identifying the things that must be changed to achieve a goal
Solution Appraisal Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts
Active Listening Listening to what other people are saying and asking questions as appropriate
Learning Strategies Using multiple approaches when learning or teaching new things
Coordination Adjusting actions in relation to others'' actions
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job
Coordination Adjusting actions in relation to others'' actions
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job
Therapy and Counseling Knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance including alternative treatments, rehabilitation equipment and its proper use, and methods to evaluate treatment effects
Data Analysis Knowledge of methods of compiling, organizing and analyzing data for the purpose of monitoring and evaluating
Psychology Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
Education and Training Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS
EFFECTIVE: 09/09/02
History: 07/01/02
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center ( ). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Pursuant to Chapter 295, Florida Statutes, eligible veterans and spouses of veterans who are Florida residents will receive preference in employment and are encouraged to apply. However, applicants claiming Veterans'' Preference must attach supporting documentation with each application submission that includes character of service (for example, DD Form 214 Member Copy #4) along with documentation as required by Rule 55A-7, Florida Administrative Code. All documentation is due by the closing date of the vacancy announcement. Documentation is based on the type of veteran preference claim. For information on the supporting documentation required, clickhere. ( )
Applicants may fax their supporting documentation to People First at .Estimated Salary: $20 to $28 per hour based on qualifications.
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